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Post by phoneman on Mar 2, 2019 16:59:31 GMT
Pete, I sent you a forum message.
phoneman
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Post by Pete on Mar 2, 2019 21:40:51 GMT
Hi Ken,
Read and replied... Sorry I just don't see that small number on the page :-)
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Post by Robert on Mar 12, 2019 13:09:07 GMT
Phoneman and Pete, thanks for reporting the spam. And apologies for them not being picked up earlier. I think there's been an issue with the alerts which I'm looking in to. I have now deleted the spam and will ensure a staff member monitors the forum daily.
Thanks again
Robert
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Post by Pete on Mar 12, 2019 13:40:54 GMT
Hi Robert Thank you for dealing with the spam, can I impose on you to give official answers on a couple of posts:- Pro Edge Bounce though resolved for future potential purchasers an official answer would be good... Wobble Chuck Still showing Spam posts, but also I can't attempt to answer this as I have not got one... universal-sharpening-system Still showing spam, and though answered by opinion future potential purchasers should have an official answer. Thanks, and welcome Pete
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Post by phoneman on Mar 12, 2019 18:03:42 GMT
Robert,
Welcome back. I want to commend Pete, who has performed yoeman service on the parapets in Sorby's absence.
In the most constructive spirit, may I suggest a modification in your alerts program? (I happen to moderate another forum. This procedure works well for me.) In my favorites icons, I have an icon for my forum, as well as an icon for the Sorby icon. One quick click on either icon tells me whether there are are any new topics or replies. On days with no response needed, it will take less than a minute to do this morning and afternoon. (You should log in, even on no activity days, to leave footprints showing that the staff was there on the forum stats.) No need to interrupt weekends or holidays. That would let your troops know that headquarters is with them.
If you answer a sales email, you have shared the information with only one Sorby owner or prospective owner. According to the forum stats, a typical twenty four hour period may have a hundred viewers. If you post the answer on the forum, who knows how many may benefit from it and add to their collection of Sorby tools.
Again, welcome back, Robert, and good job, Pete.
phoneman
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Post by phoneman on Apr 10, 2019 13:28:36 GMT
Phoneman and Pete, thanks for reporting the spam. And apologies for them not being picked up earlier. I think there's been an issue with the alerts which I'm looking in to. I have now deleted the spam and will ensure a staff member monitors the forum daily. Thanks again Robert
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Post by phoneman on Apr 10, 2019 13:29:33 GMT
Robert,
When does this monitoring begin?
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Post by phoneman on Apr 19, 2019 15:56:55 GMT
Phoneman and Pete, thanks for reporting the spam. And apologies for them not being picked up earlier. I think there's been an issue with the alerts which I'm looking in to. I have now deleted the spam and will ensure a staff member monitors the forum daily. Thanks again Robert Robert (and/or Sorby): If you aren't going to do anything useful with the Sorby tools part of the forum, would you please clean up the spam and profanity?
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